Customer Satisfaction Feedback

Customer Details

Customer name

Project Start Date

Please select one option to assess your level of satisfaction with the following aspects of our service

Scale Key
1 – Very Dissatisfied 2 – Dissatisfied 3 – Neither Satisfied nor Dissatisfied 4 – Satisfied 5 – Very Satisfied

Service Delivery

Time Frame
Quote and Delivery
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Operational & technical documentation – completeness and credibility
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Competency

Knowledge & Skill
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Performance standard
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Quality of service
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Competitiveness

Value for money
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Which of the following words would you use to describe Interior Screed? (Select all that apply)
ReliableEfficientGood Value for moneyOverpricedPoor QualityUnreliableProfessionalKnowledgeableUnprofessionalHigh Quality

How likely are you to recommend us? 1 being very unlikely, 10 being Very likely (please select one)
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Please give a reason for your rating above:

Finally, do you have any suggestions on how we could improve our service?
No matter how small, it could really help us out!